![]() ![]() ![]() You will be automatically refunded your total purchase amount minus the nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. If you do not have your sample collected at a Quest Diagnostics Patient Service Center within 60 days of your purchase, your purchase will expire. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. ![]() Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative: In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.These home collection kits cannot be canceled and are nonrefundable.įor all other home collection kits with lab processing and resulting:.You will receive an email confirming your refund is being processed.įor home collection kits with that can be used and resulted at home: Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. ![]()
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